Privacy Policy
Protecting the privacy and safety of our users is our highest priority. This Privacy Policy explains what information Nishaan Inc. dba goEasy ("goEasy," "we," "us," or "our") collects through our website (www.goEasy.kids), web app, and mobile applications (collectively, the “Platform), how we use it, and your rights concerning that information.goEasy Platform enables the scheduling, coordination, and facilitation of transportation services (the “Services”) for children between home, school, and activities. By using the goEasy Platform, you consent to the data practices described in this statement.
1. Information We Collect
goEasy collects different categories of information depending on whether you are a
Parent/Guardian organizing a ride or a Driver providing the service. We only collect
information that you voluntarily provide to us or that is necessary for the operation and quality of our services.
A. Information from Parents, Guardians, and Ride Organizers (Customers)
This data is required to schedule, coordinate, and securely execute transportation services for children.
- Personal Identifiers: Full name, phone number, email address, mailing address,
password, billing details.
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Child Information: Child's full name, date of birth, grade level, school name and address, emergency contact details, and special instructions.
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Ride & Scheduling Data: Home address, school address, activity names and addresses, desired ride times, and route history.
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Billing Information: Payment card number (processed by a third-party vendor),
payment account details, and billing address.
With your consent, we will use your information to communicate with you regarding services and/or products you have requested from us. We may also gather additional personal or nonpersonal information in the future.
Information From Drivers
This data is required to determine eligibility, ensure safety, and facilitate the lawful
operation of the ride service.
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Personal Identifiers & Verification: Full name, email, phone number, date of birth, gender, known aliases, prior addresses, and signature.
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Government & Vehicle Records: State identification card numbers and images, Social Security Number (SSN), driving license status, vehicle information, and insurance information.
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Background Check Data: Driving history, criminal record, prior employment verification, reference check details, and right-to-work documentation.
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Health and Fitness Data: Evidence of health or fitness, physical examinations, and results of drug and alcohol testing (collected/processed by authorized vendors).
How We Collect Information
goEasy collects information that you give us directly, such as:
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Profile information, such as your full name, email, date of birth, and password
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Information you provide to us while using our Services
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Information you provide when seeking help from us, such as your name, telephone number, and records of the issues you experience
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Billing information, such as your name, payment card number, payment account
details, and billing address.
When you access our website or services, we automatically collect certain technical information:
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Device Data: Your IP address, browser type, domain names, access times, and referring to website addresses.
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Usage Data: Information about how you use our services (e.g., features accessed,
duration of visits).
This data is used to maintain service quality, provide general usage statistics, and operate our business effectively.
2. How We Use Your Information
goEasy uses your personal information for the following primary purposes:
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Service Provision & Safety: To schedule, execute, and monitor rides; to verify the identity and safety qualifications of Drivers; and to provide real-time updates and ride tracking.
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Operational Support: To provide customer support, process transactions, manage accounts, and administer our services.
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Service Improvement: To analyze usage patterns, troubleshoot issues, improve ride efficiency, and develop new services or features.
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Legal & Security: To detect security incidents, prevent fraud and other illegal activities, comply with legal obligations, and protect the rights and property of goEasy and its users.
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Communication: To send you announcements, promotional offers, alerts, confirmations, surveys, and other general communications related to the services you use.
3. Information We Share with Third Parties
We do not sell, rent, or lease our customers' or drivers' information to third parties. We
share data only as necessary to provide our services and only with trusted partners who are
bound by confidentiality agreements.
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Sharing for Service Execution: We share necessary personal information (e.g., child's name, pickup location, time) with the assigned Driver to facilitate the ride.
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Vendors and Service Providers: We share data with trusted partners who perform functions on our behalf, such as payment processing, background checks, email delivery, customer support, and ride scheduling/optimization.
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Background Check Agencies: For Drivers, we share identifying information and SSN with authorized, third-party vendors for the sole purpose of conducting mandatory background, driving, and fitness checks.
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Legal Requirements: We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law; (b) protect and defend the rights or property of goEasy; or (c) act under exigent circumstances to protect the personal safety of goEasy users or the public.
4. How We Protect Your Information and Data Retention
Data Security: goEasy is committed to securing your personal information from unauthorized access, use, or disclosure. We use appropriate security measures, including:
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Encryption: When personal information (like a password or credit card number) is transmitted, it is protected using encryption, such as the Secure Sockets Layer (SSL) protocol.
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Restricted Access: Access to highly sensitive data (like SSNs and criminal records) is strictly limited to authorized personnel and vendors for necessary processing.
While we strive to use commercially acceptable means to protect your data, you acknowledge that no transmission over the internet or wireless network is 100% secure.
Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law (e.g., for tax, accounting, or legal compliance purposes).
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Customer Ride History: We retain ride and location data for a defined period to ensure safety, address disputes, and optimize service quality.
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Driver Background Data: We retain background check and compliance information for the duration of the driver’s relationship with goEasy and for a legally required period thereafter.
5. Children’s Privacy
Our service is explicitly intended for the transportation of children. However, the service is designed for use by Parents/Guardians who register and manage the accounts. We do not knowingly collect personally identifiable information directly from children under the age of thirteen (13) without verifiable parental consent.
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Parental Responsibility: If you are a parent or guardian, you must provide consent for your child’s information (name, date of birth, school, etc.) to be used to arrange rides.
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Access and Control: You may revoke your consent at any time and exercise your child's rights on their behalf by contacting us.
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Immediate Deletion: If we discover that a child under 13 has provided us with personal information without proper parental consent, we will immediately delete that information.
6. Your Rights and Choices
You have certain rights over your personal information. You may exercise the following rights by contacting us directly:
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Access and Correction: The right to request access to and correction of your personal data.
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Deletion: The right to request the deletion of your personal data, subject to certain exceptions required by law or necessary to provide our services.
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Opt-Out of Communications: The right to opt out of receiving future promotional and marketing communications from goEasy by following the "unsubscribe" link in the emails or by contacting us.
7. Third-Party Services
Our services may contain links or connections to other third-party services (e.g., payment processors, map services). goEasy is not responsible for the privacy practices or the content of these third-party services. If you visit a third-party website or use a third-party service, you should consult that service's or website's privacy policy, as your use would be governed by their practices.
8. Changes to This Document
goEasy reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by: (a) sending a notice to the primary email address specified in your account, (b) placing a prominent notice on our website, and/or (c) updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your acknowledgment of and agreement to the modified Privacy Policy.
9. Contact Us
goEasy welcomes your questions or comments regarding this Statement of Privacy. If you believe that goEasy has not adhered to this Statement, please contact goEasy at:
Nishaan Inc dba goEasy
Bellevue, Washington 98005
Email Address- contact@goEasy.net
Telephone number- 425 999 714
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