To become a goEasy driver, you must meet certain eligibility criteria and complete the necessary onboarding steps:

- Must be at least 23 years old
- Must have access to a 2015 or newer, 4-door, midsize sedan or a larger vehicle, such as an SUV.
- Possess a valid driver's license.
- Have a valid Social Security Number.
- Maintain personal auto insurance that complies with local requirements
- Have a checking or savings account for payment processing.
- 5 years of driving experience.
- Two plus years of experience with children.
- Must provide a valid reference with a good citizen background.
- Must pass a comprehensive search of county, state, and national records, including the global watchlist and sex offender registries.
- Must have a clean Motor Vehicle Record with no infractions. Must pass Drug and Alcohol Tests.

Once these requirements are met, we will run the background check process, order a drug and alcohol test, and then reach out to the applicant for an in-person evaluation. If driver has passed the in-person evaluation, they will collect the camera and signage and will officially start as a driver with routes published to their dashboard.

Payout for the route is based on the travel distance and estimated travel time for the route that system displays.

If a ride is cancelled more than 12 hours in advance of the pick-up time, the ride is removed for the route, and the route is recalculated with updated payout, and the driver will need to reacknowledge the route. If the ride is cancelled between 12 to 2 hours before the pickup time, a fixed cancellation fee is added to the payout and the ride is removed from the route, with the driver needing to reacknowledge the route. If the ride is cancelled with 2 to 0 hours of the pickup time, the ride is removed from the route, but the route payout stays to the previously acknowledged payout.

Routes are published to drivers based on the radius of their location, especially their distance from the starting and ending location, and the driver’s familiarity with a route. Everyday, the routes are published to the driver’s dashboard, where they have the option to accept or reject the routes. The driver will receive a text message when a route is published on their dashboard. We encourage drivers to accept or decline the route within 30 minutes before it becomes available to other drivers.

We publish routes everday, sometimes a week in advance, a few days in advance, and up to a day in advance.

The driver should call goEasy so that they can clarify with the parents of the child. Especially for children younger than 12 years old, they should not be left alone. This should not be a typical case as we require parents to put specific instructions in the pickup/dropoff notes. Even if the route is a frequent one for the child, the child might not always have up-to-date information, so always make sure to ask goEasy first.

Some examples include: their home being locked and a parent isn’t there, or school/activity providers being locked.

The driver should contact goEasy immediately. If there are other children that the driver needs to pick up and drop off in the route, then they should complete that first, and then come back to the location where the first child could not be dropped off. The parents may have an alternate location, so goEasy will let the driver know where the driver can drop off the child. The driver's route payout will be adjusted for the extra time and distance spent to drop off the child to an alternate location.

We discourage drivers from last minute no-shows, but if there is an emergency, then the driver should call, text, or email goEasy. We will immediately look for another driver to do the route, or coordinate with parents to get their child picked up.

Sometimes there are routes that drivers get matched to on the same day of the ride. Drivers are free to accept or reject the route.

Drivers need to complete most of compliance documents once a year. For things like driver’s license, vehicle registration, vehicle insurance abd more, our system generates a warning few days early of expiration date and drivers get notified via text and email. Driver must upload the updated documents before they expire else driver's profile becomes inactive and they are not matched to any routes.