Privacy Policy for Driving Partners
This Privacy Policy describes the methods used to collect, use, store, and protect the personal information of goEzz ride service drivers. We understand the sensitive nature of working with children and families and are committed to maintaining the highest standards of privacy and data protection.
Information We Collect
As a driver partner, we collect:
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Personal identification (name, address, date of birth, government ID)
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Contact information (phone number, email address)
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Driver's license and vehicle information
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Background check results
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Banking information for payment processing
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GPS location data during active service hours
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Communication records between you, our company, and customers
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Photos for your driver profile
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Performance data (ratings, ride completion rates, timeliness)
How We Use Your Information
Your information is used to:
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Verify your identity and eligibility as a driver
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Conduct comprehensive background checks
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Process payments and tax reporting
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Connect with ride requests
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Ensure safety and quality of service
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Communicate service updates and requirements
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Comply with legal obligations
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Resolve disputes and enforce our agreements
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Improve our services
Information Sharing
We may share your information with:
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Families using our service (limited to your name, photo, vehicle details, approximate arrival time, and relevant ride details)
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Payment processors
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Background check providers
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Insurance partners
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Legal and regulatory authorities when required
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Emergency services in case of an incident
Third-party sites and services
- The Services may contain links to other websites, applications, and services. goEzz is not responsible for the privacy practices or content of these Third-Party Services. We encourage you to read the privacy policies of each Third-Party Service you visit. Please contact those websites directly with any questions about their privacy policies.
goEzz may share data with trusted partners to send you email or postal mail, provide customer support, or arrange rides. All such third parties are prohibited from using your personal information except to provide these services to goEzz, and they are required to maintain the confidentiality of your information.
goEzz may disclose your personal information, without notice, if required to do so by law or in good faith that such actions are necessary to: (a) conform to the edicts of the law or comply with legal process served on goEzz or the site; (b) protect and defend the rights or property of goEzz; and/or (c) act under exigent circumstances to protect the personal safety of users of goEzz, or the public.
Automatically Collected Information
goEzz may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. It is used to operate the service, maintain its quality, and provide general statistics regarding the use of the goEzz website and app.
Security of your Personal Information
goEzz secures your personal information from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected using encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no internet or wireless network data transmission can be guaranteed 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of all information and data exchanged between you and us through this site cannot be guaranteed.
Data Security
We implement strict security measures to protect your information, including:
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Encryption of sensitive data
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Access controls and authorization protocols
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Regular security assessments
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Secure data storage practices
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Employee training on privacy and security
Your Rights
As a driver partner, you have the right to:
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Access your personal information
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Request correction of inaccurate information
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Understand how your data is being used
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Request deletion of your information after partnership termination (subject to legal retention requirements)
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Receive notification of privacy policy changes
E-mail Communications
- From time to time, goEzz may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
Data Retention
We retain your information for the duration of your partnership with us and for a period afterward as required by law. Background check information and safety-related records may be maintained for longer periods for liability and safety purposes.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
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Delete your personal information from our records; and
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Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
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Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted by federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us.
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Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible.
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Debug to identify and repair errors that impair existing intended functionality.
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Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided by law.
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Comply with the California Electronic Communications Privacy Act.
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Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent.
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Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
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Comply with an existing legal obligation; or
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Otherwise, use your personal information internally legally compatible with the context in which you provided the information.
Monitoring Notice
Please be aware of that for safety purposes:
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GPS tracking is active during service hours
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Ride activity may be monitored
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Customer feedback about your service is recorded
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Random safety audits may be conducted
Contact Information
If you have questions or concerns about your privacy as a driver partner, please get in touch with our Driver Privacy Team at:
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Email: contact@goEzz.net
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Phone: (425)-999-7142
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Mail: 1400, 112th Ave SE Suite 100, Bellevue WA 98004
Policy Updates
goEzz reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in how we treat personal information by sending a notice to the primary email address specified in your account, placing a prominent notice on our website, and/or updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your (a) acknowledgment of the modified Privacy Policy and (b) agreement to abide and be bound by that Policy.
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